We collect information to provide the best, most accurate & safest service to all our guests. This means that we collect information across many of our departments. This information includes:
Ticket Office & Bookings
Personal & contact details to make the right booking & get in touch for any admin purposes. Credit card details for payment purposes.
Height – To ensure skis or snowboards are the correct length for your height
Weight – To correctly fit ski bindings so they release properly in case of an accident (DIN setting). Weight also contributes to snowboard length.
Age – Firstly to ensure the correct product is sold, secondly to ensure correct DIN settings for skis (DIN setting is lower for small children & seniors).
An enrolment & "My Day at Kindy" form is collected per child on their first day at Kindy/Nursery. The enrolment form is a Ministry of Education requirement as we are a fully-licensed early childhood education centre. The "My Day at Kindy" form is to ensure we have all the information we need to help your child settle into the centre & have a great day.
Ages (of children), ability levels & experience to determine what kind of lesson is appropriate. Contact phone numbers, email addresses & credit card details are taken as part of the booking process.
Medical information, personal details & accident details – to gather the information required to treat a patient, file ACC claims etc.
Athlete registration details taken include age, contact details, payment information, programme choice & training/add-on event choices to enroll athletes in the correct programme & take payment. Medical information is taken in case of an emergency on-snow & as a guide for if any medical conditions will affect the athlete’s training.
Personal & contact details for event entry form, credit card details for payment for entries & lift passes.