The following are the Terms & Conditions for Cardrona Alpine Resort and Treble Cone. Click the dropdown arrow next to each category for T&Cs information.
The following are the Terms & Conditions for Cardrona Alpine Resort and Treble Cone. Click the dropdown arrow next to each category for T&Cs information.
In these Terms & Conditions the following words have the following meaning:
“Cardrona” means Cardrona Alpine Resort Ltd.
Cardrona is a New Zealand owned company. The name that will appear on your receipt will be Cardrona Alpine Resort.
The period of operation for Cardrona summer season is nominally December 10, 2022 – April 2nd, 2023. The duration of the seasons will be subject to weather & market conditions & may vary from the above dates as a result. Cardrona offers no warranty in respect of the season opening, duration of the season, operating days &/or the number of lifts & facilities operating on any day or time.
All prices quoted on this website are in New Zealand dollars & are valid at the time of printing but subject to change without notice. Rates include GST.
Pass means Electronic RFID pass & the products associated with it.
Purchasers of a Cardrona pass will be deemed to have accepted the following Terms & Conditions:
1. Passes purchased can be used at either Cardrona or Bike Glendhu on any day of the summer biking season (22nd September - 2nd May). Cardrona summer season dates are nominally 10th Dec 22 – 3rd April 2023 (dates approximate to be confirmed)
2. Bookings for this offer can be made directly through either the Cardrona or Bike Glendhu websites.
3. Passes are non-transferable and may only be used by the person whose name & photograph are assigned to the pass.
4. Pass protection is not available for this product and passes are non-refundable. However, refunds will be considered in extenuating circumstances. A doctor’s certificate may be requested to support refund requests based on medical grounds. Refund applications must be in writing with supporting documentation. The basis of any refund will be determined by the usage of the pass & is at the absolute discretion of Cardrona Resorts and Bike Glendhu. We reserve the right to apply any processing charges for refund applications.
5. Refund requests for this 22/23 Cardrona and Bike Glendhu bike pass must be received by no later than April 30th 2023, by contacting either Cardrona or Bike Glendhu (whomever you purchased the pass from). Refund/credit requests must not be assumed, and any requests received after this date will be at the discretion of Cardrona Resorts and/or Bike Glendhu.
6. Promotion cannot be used in conjunction with any other discount.
7. Fraudulent use of your pass will result in confiscation of the pass & prosecution of all parties involved.
8. Refund calculator:
0 days (pass unused) - 100%
1 day - 87.5% refund
2 days - 75% refund
3 days - 62.5% refund
4 days - 50% refund
5 days - 37.5% refund
6 days - 25% refund
7 days - 12.5% refund
8 days+ - No refund
Whenever a group is skiing or snowboarding at Cardrona or Treble Cone with a Coach / Trainer or Instructor it will be considered a commercial coaching situation. Groups wishing to bring their own coaching team MUST make prior contact with the Head of Sport or the HPC Department Heads. It is at our sole discretion who will be permitted to coach on the Cardrona and Treble Cone Ski Areas.
0800 440 800 Freephone (within NZ)
1800 754 386 Freephone (within Australia)
Phone: +64 3 443 8880
Email: info@cardrona.com